Perfect Fit Industries

Consumer's Product Warranty Repair/Replacement Request Form

For Non-Warming Products, please email us at custserv@perfectfitindustries.com

Thank you for contacting Perfect Fit Industries Safe and Warm Consumer Department for product warranty repair/replacement assistance.

Be sure to check our Troubleshooting & FAQ page for answers to common problems. If you do not find an answer, please use the form below to contact us. If you have already submitted a Request Form and still need further assistance, please email us at custserv@perfectfitindustries.com or call us at 1-800-299-1378.

Consumer Information

First Name

Last Name

PO Box Number

PO Box City

PO Box State/Province

PO Box Zip/Postal Code

Physical Address *

Physical Address2

Physical City *

State/Province *

Zip/Postal Code *

Primary Phone *

Best Time to Call

Alternate Phone

Alt Time to Call

Email Address *

Have you contacted PFI previously? ( May be more than 1 name and number. ) Yes No

Contacted before Name

Contacted before Phone

Product Information

Purchase Month *

Purchase Year *

Product Type *

Product Size *

Purchased Vendor Name

Controller Model Number
See back of controller

Product Model Number (e.g., LVBK-H2)
See upper-left of care label

Pad Fabric

Blanket Fabric

Low Voltage Power Supply Model Number (e.g., PFI-120-14D Rev.03)
Above barcode on power supply

Description of Problem

Problem *

Comments

Dual Control Trouble Shooting

Dual Control Product Yes No

Dual Control Problem

Dual Control parts interchanged Yes No

Submit this Form

Created by Knowmad Technologies

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